FAQ
Do I really own the app and customer data?
You own your brand experience and your customer relationships — meaning you can build repeat business without a third-party platform controlling access to your customers. I handle the technical side — hosting, updates, reliability, and support — so you can focus on running your business.
How long does it take to launch?
Most projects launch in 4–8 weeks, depending on features, integrations, and how quickly we nail down your brand assets and requirements.
What kinds of businesses is this for?
Restaurants, cafes, bakeries, salons, spas, HVAC, home services, and other service businesses. The core idea is the same: own the customer relationship and stop paying percentage fees forever.
Can I keep using third-party platforms and still use my own app?
Yes. Many businesses use third-party apps as an extra channel while actively driving repeat customers to order or book directly. Your app becomes the place you send loyal customers so you keep more profit.
How does pricing work?
Every project is scoped based on your specific needs — I discuss the details on a free call and give you a clear quote from there. The key difference: you’re never paying a platform percentage cut on every order.
What’s included in ongoing support?
Hosting, maintenance, updates, reliability improvements, and ongoing refinements as your business grows. You’re building a business asset—support keeps it fast, secure, and up-to-date.
Do you build both the website and the mobile app?
Yes. I build a consistent brand experience across web and mobile so customers can order or book however they prefer. I tailor the build to your business type and goals.